FAQ

A:  Online pre-sales are only Available for Pickup at Expo - BC Place on April 16 (11am-7pm) & April 17, 2026 (9am-4pm) OR on Race Day Inside BC Place on April 18, 2027 (8am-12:30pm) Please be sure to bring your order confirmation with you. Thank you for your understanding and cooperation.

A: Yes, please visit our booth to explore our full range of items.

A: Yes, please be sure to bring your proof of purchase displaying the order number.

A: Yes, all listed items can still be purchased after the event. Any orders placed post-event will be shipped directly to you for an extra fee.

We prioritize your satisfaction above all else. Of course, we never want you to spend your hard-earned money on something you're not 100% satisfied with. That’s why we offer a hassle-free return and exchange policy for all our clothing. If you are not completely satisfied with your purchase, you can return or exchange the item within 30 days of receipt. Simply ensure the item is in its original condition, unworn, and with all tags attached. To initiate a return or exchange, please send an email to info@surgeactivewear.com